10/04 – 暂停所有疫情物资

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Dear All Deliboy Members,

Due to Covid-19 outbreak, all of our transportation channel are affected.

🚫 SUSPEND to receive any type of Epidemic Prevention related goods.

The China customs official has severely crack down on exporting of the epidemic prevention related goods.

🚫 NOT advice to use AIR Freight

Many air freight were cancelled and the shipping schedule is unstable.
The Air Shipment may be delayed for 14 working days or above.

🙏 Please wait patiently if you are using air freight in this period. we are actively arranging and coordinating.
Thanks for your understanding. Sorry for any inconvenience caused.

✅ Sea Shipping is prefered

1. Sea Shipping is more stable than Air Freight, but customs policies are tightening and customs clearance is slower,
MCO caused Malaysia warehouse is full of goods, sea shipping may delay as long as 30 days or more.

2.Malaysia is currently under Movement Control Order(MCO) period which will resulted delay 7days or above on both the custom clearance and delivery process.

3.Collect time has been changed:
Monday to Friday,9.30AM to 3.00PM, Please inform us 1 day earlier before any arrangement.
There is a roadblock outside the warehouse, the police may require a work permit to enter.

⚠️Sea Cargo China Warehouse Require

1. When placing an order on Taobao, be sure to note to the seller [receiving time: Monday to Saturday, 9.30am-5.00pm.
The Marking is clearly indicated on the package. The courier contacted the warehouse one day before delivery to make an appointment: 蔡燕燕18928946007】

2.If the seller is using their own Lorry, please contact our China warehouse one day earlier before any arrangement.

3.We held no responsibility for any not appointed delivery which resulted goods are being rejected by our warehouse officer.
Any damages or losses of goods ,buyer shall take full responsibility for it if the goods send to our warehouse without appointment.

We will keep you posted or update if there ara any further changes in the future.

Thank you for your kind attention and sorry for any inconvenience caused. We wish all have a good day.